0161 338 8250

(also emergency out of hours number)

OUR SERVICES
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OUR SERVICES

WHAT WE OFFER:

We provide quality individual care to each of our service users in their own home environment. According to need we are able to provide a tailored package of care for you which can include some or all of the following:

  • Helping with personal tasks;
  • Helping you to prepare meals and to eat them;
  • Helping you to clean your home, and to do the laundry;
  • Helping with arranging your shopping needs, and if necessary do the shopping;
  • Helping you with arranging social events in your life;
  • Making sure you are aware of the need to take any medicines that may have been prescribed for you;
  • Helping you to look after your pets

There are, however, some things we are not allowed to do for you, and these will be explained to you in your Contract for Care.

Peace of Mind for our Service Users

We also recognise that vulnerable people often worry who they should trust to enter their home, for this reason, we employ Workers for all aspects of our service in the same way, carrying out the same level of reference and background checks including checks against the Protection of Vulnerable adults list and Criminal Records checks. We carry out all of our own recruitment, staff selection.


Thankyou so much for caring for our Mum. She had a real connection with the care staff and thought you were all gentle and understanding. It means so much to her family

HOW WE DELIVER THE CARE SERVICE

The process of developing a Plan of Care to look after you begins when we are approached to see if we can provide the care you need. Trained staff will visit you at your home to assess you and determine what your needs may be. At the same time we perform a simple assessment of your home environment to identify any areas of undue risk to you. From this we develop your personal Care Plan. Your Care Plan will be continuously reviewed and changed to make sure that it continues to meet your needs.

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